![]() ![]() “Monitors” menu lists all the monitors being used by the remote computer and lets you cycle through all You can switch between these monitors with a single click.įor ease of use, DRE also allows you to configure a client’s monitors during a support session. SolarWinds Dameware Remote Everywhere features multi-monitor support for visibility into workstations with more than ![]() Work with multiple workstations at once if the situation requires it. To remote work and employees transfer their workstations to their homes. Workstations with two or more monitors are increasingly common these days, especially as more enterprises transition How to view dual monitors in remote desktop.They can change the size of the client’s desktop within the session window, change the TS session, adjust the color to account for bandwidth needs, and more. To change visualization options during a support session, the “View” menu in the “Remote Desktop” tab drops down to include visualization options technicians can use to adjust the remote computer’s settings. If you want, you can disable this action using the “Preferences” menu at the top right corner of the Remote Viewer. You can also send a Control+Alt+Delete command to the remote machine or lock the remote operating system.Īll information related to System and Request Details will automatically open once a session has begun, but it will fade away after about five seconds. Click on the drop-down menu under the “Remote Desktop” tab to look at the View, Commands, and Interactions menus. After that, DRE opens automatically in the “Remote Desktop” tab, so you can view the remote desktop session on their device. ![]() To open the remote desktop viewer in Linux and Windows PC and remotely access your client’s device, start a remote support session on their Windows device. This function is built to give you the information you need to start troubleshooting right away. The System Details tab will give you an overview of how the remote device is currently configured, including information about the operating system, network setup, CPU, memory, hard disk, and more. The remote viewer window will automatically open after you accept a support request from a customer or start a support session on an unattended computer.
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